Question 1

How is OnchainSuite different from Mailchimp or Klaviyo?

Accepted Answer

Web2 tools have no idea what a wallet is. OnchainSuite is wallet-native: it detects on-chain behavior, resolves identity with zero-knowledge privacy, and triggers messaging automatically, replacing the Mailchimp + Privy + Dune + CSV patchwork with one real-time loop.

Question 2

Do my users need to share an email to be reachable?

Accepted Answer

No. The wallet is the identity. In-app push reaches 100% of connected wallets with no extra identifier. Email, Telegram, and other channels are added lazily and only when available, a wallet with zero linked channels is still a valid contact.

Question 3

Which blockchains and protocols are supported?

Accepted Answer

Ethereum, Solana, Base, and Polygon at launch, tracking protocols like Uniswap, Aave, Compound, Jupiter, Marinade, Aerodrome, and QuickSwap. The Protocol Normalization System standardizes events so they look the same across every chain and protocol.

Question 4

How fast can I see value?

Accepted Answer

Under 10 minutes. Connect your contract addresses, OnchainSuite auto-indexes the last 90 days of normalized events, and an auto-generated cohort report appears before you build a single campaign.

Question 5

How do you handle privacy and GDPR?

Accepted Answer

Wallet addresses are public and indexed directly. Personal identifiers (email, FID, social handles) are bridged via zero-knowledge proofs and stored off-chain in deletable storage, consent-gated, with a documented erasure workflow. GDPR-compliant by architecture.

Question 6

What does it cost?

Accepted Answer

Usage-based pricing on tracked active wallets and monthly send credits, starting at $299/mo. You pay for what you use, with in-app push as the lowest-cost, highest-retention channel. See pricing below.

Notes on onchain retention.

A Guide to win-back sequence in Web3 Email Marketing

Why DeFi Protocols Struggle With Retention

Introducing OnchainSuite